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Email and Web Site Relocation


As all of you probably know by now, we are moving our Web Site and our Email Server to a new location. This is being done primarily to provide a higher level of Email function in the Web interface to our mail, greater security of our web email and better technical support for both Email and the Web Site. This includes secure email sessions and more frequent backups performed by the hosting company.

This discussion will serve the purposes of:

  • Providing a migration timetable
  • Identifying salient features of the new Email system
  • Letting you know what's expected of you in migrating and protecting your email
  • Providing a preview of what's in store via a demonstration

After you've reviewed this material, feel free to address any questions to Theresa Luhm or Sam Gerber, the consultant maintaining our web site. Let's use an FAQ format to make it easier for you to jump to specific questions that interest you.

 

 

 

 

 

 

 

 

 

 

 

1. When is this going to happen?

This is going to take place in two phases. The web site is just about ready to relocate now and when it happens, that will be transparent to you. You'll continue to point your browser to http://www.edlawcenter.org and all files will be there and will be up-to-date.

After the web site is relocated, then we will deal with the email. This has been arranged to take place on Friday, June 6, around midnight. This is being delayed purposely so that we can give everyone some advance notice. Action on your part is required to minimize or avoid loss of mail. FAQs 3 and 4 explain this.

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2. What do you mean by "secure email sessions"?

A secure mail session is like any other secure web session, typically found on financial and ecommerce sites. You have a right to expect this protection also when you're paying for an email service.

Security is implemented by a cooperation between the server and your browser. Entries from you and responses from the server are both encrypted using a 128-bit algorithm and then decrypted at the other end, making it nearly impossible for the most clever hackers to decipher.

Modern browsers like Netscape, Internet Explorer and AOL all support 128-bit encryption. To determine if your session is "secure" just look down on the right of your status bar at the bottom of the browser window. Internet Explorer versions typically show no icon of a closed padlock if security is off, and a closed padlock if it is enabled. Netscape shows a padlock icon always, but it will either be open or closed, depending on security being enabled.

This security persists not only during the log on process, protecting your userid and password, but also during your entire email session. You have additional security as well in knowing that you're doing your email directly on Swishmail's server. You have to trust Swishmail, of course, but many webmail users take advantage of free webmail servers all over the Internet. Their servers may or may not be "secure" but consider that this email is not a direct link between them and their server; it goes through an intermediary server computer where hackers could be lurking. At Swishmail you have the best of both worlds.

It's important to note that at Swishmail the security default is "off". When you enter the main "Welcome" screen, look to the right and you'll see how to enable it. When you bypass this dialogue and go directly to the mail function Web Mail 3.1, your login dialogue box gives you the opportunity there as well. See the graphic associated with FAQ 8.

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3. What happens to all the mail I've left on the old server so that I can work with it at home?

Unfortunately, it will be available only until the end of June.

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4. Will I lose some mail during the changeover?

For a few hours, after midnight Friday, June 7, mail could come to either the old server or the new one. On Monday, June 9, begin checking your mail on the new server. Periodically check your mail on the old server using the webmail interface until you are confident no mail is coming to it.

As long as the technical work is done properly by the new email hosting company, there should not be any loss of mail.

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5. Will I still have the same userid?

Yes you will. Only your password will change. See FAQ 11 or scroll down to the next item.

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6. Will I still have the same password? If not, how do I change it?

No! The first time you log in to the new server, your default password will be xx07102 where "xx" is your first and last initial. In fact, this will be a very good clue that your server has been moved. (When your current password no longer works.)

To change your password, you will point your browser to http://ivanova.swishmail.com and on the resultant screen, select Email Account Control Panel, and in fact, you can actually log in now using the special link below and enter your present userid and the password assigned in the paragraph above. Once you've logged in, you will see your mailbox space allocation and amount used, and then you have the opportunity to change your password, enter a vacation message, and change your mail routing (normal, forward the mail, or send a vacation message). The graphic below shows the login box you'll encounter. Click the graphic below to go there.

You can even change your password at Swishmail now if you'd like.

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7. Am I going to get enough mailbox space with the new system?

Education Law Center received a sufficient amount to allocate 10MB to each of 15 mail accounts, after subtracting space for special purpose accounts like "ELC", "Postmaster", and others that may be implemented. Many of you have 10MB, except a couple "casual users", who have 5MB, and a couple users who receive large file attachments, who have a little more. If you feel the need to have more, please see Theresa Luhm who presently is the "keeper of the keys".

You'll see your scheduled allocation when you log into the Email Account Control Panel. (See FAQ 6) This information also displays conveniently in the center of the screen when you're working with your INBOX.

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8. How do I log in to do web email?

Point your browser to http://ivanova.swishmail.com and on the resultant screen, select Web Mail 3.1. Your login will be similar to the graphic below. If you want to try this now, your default password will be xx07102 where "xx" is your first and last initial. Click the following graphic (which has a special link) and enjoy the experience.

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9. What features are in the new web interface? Do I still have vacation (autoresponder) messages. Can I have an alias email address that will go to my regular mailbox? Is there an address book capability? Can I send attachments? Is there spell checking? Can I request a return receipt? Can I search my messages? Can I set up folders to keep my mail organized? Can I filter out unwanted mail that comes from a certain person or domain. Is there any an-line help available?

The answer to all these questions is "Yes, and more". You'll have two places to go to see all the customizations you have available. You can see these now by going to the "Welcome" Screen and selecting either Email Account Control Panel or Web Mail 3.1.

In Email Account Control Panel you'll have the customizations mentioned in FAQ 6. There's also a link to take you there.

In Web Mail 3.1 you are presented with the normal mail login dialogue box. After you log in, click on Options and you'll see all the things you can do to tailor your mail session. There are too many to mention here. See FAQ 8 for some information and the link.

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10. How can I see a demonstration?

See FAQ 6 or FAQ 8.

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11. How do I configure my PC email program for the mail I download in the office?

There should be no change to the way you presently do this, other than the specification of your new password. The screen shot below is taken from Outlook 97. Yours should be similar.

Since your old password will no longer be valid, you will have to tell Outlook that it is xx07102, where "xx" is your first and last initial. Change this password as soon as possible. You can use the one you had before or something similar to it. See FAQ 6 to see how to change it.

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12. We had a web page we were using to easily link to our web mail. Is that still available?

Yes, it's been updated by our webmaster. Continue to use http://www.edlawcenter.org/ELC

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Education Law Center
60 Park Place, Suite 300
Newark, New Jersey 07102
973-624-1815 Fax 973-624-7339
973-624-4618 TTY

E-Mail us at: elc@edlawcenter.org

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